FAQ
General
What kind of products does GoofyGears offer?
GoofyGears offers a wide range of products including funny t-shirts, quirky mugs, personalized apparel, and unique humor gifts.
How can I contact GoofyGears for support?
You can reach us through our Contact Us page. Just leave a message, and we’ll get back to you as soon as possible.
Do you offer custom designs?
Yes, we offer customizable apparel where you can create your own designs and add a personal touch to your wardrobe.
How can I stay updated with GoofyGears?
Follow us on social media and subscribe to our newsletter for exclusive offers, sneak peeks, and the latest updates on new products.
Do you have gift options available?
Yes, we have a range of humor gifts that are perfect for birthdays, holidays, or just because. Spread laughter and joy with our unique offerings.
Delivery
What are the shipping times for GoofyGears products?
Shipping times vary by country. For the United States, it typically takes 4-12 business days. Note that these times are estimates and do not include the time it takes to create your products.
How much does shipping cost?
Shipping costs depend on the type and quantity of products in your order. You will see the final shipping costs during checkout.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Do you ship internationally?
Yes, we ship to various countries. Shipping times and costs will vary depending on the destination.
What happens if my package is lost in transit?
If your package is lost in transit, please submit a claim within 30 days after the estimated delivery date, and we’ll handle it from there.
Returns
What is your return policy for misprinted or damaged items?
Any claims for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received. We’ll cover the expenses if it’s our error.
What should I do if I need to return a product?
Contact us before returning any products. We’ll provide you with instructions on how to proceed.
What happens if I provide the wrong shipping address?
If the provided address is insufficient, the shipment will be returned to our facility. You will be liable for reshipment costs once we confirm an updated address with you.
Can I return unclaimed shipments?
Unclaimed shipments are returned to our facility. You will be liable for the cost of reshipment or the items will be donated to charity after 30 days.
Are there any products that cannot be returned?
Sealed goods, such as face masks, cannot be returned due to health and hygiene reasons. These items will be disposed of if returned.